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Frequently Asked Questions

How do I contact Discovery House?
Contact Us.

What is the benefit of registering for an account rather than buying as a guest? When you register you build an account history. At any time you can log in to your account and see all of your orders and have access to your Wish List. Registered accounts also receive special announcements and offers from time-to-time.

Why didn't I get a confirmation email?
This web site is engineered to automatically generate and send you a confirmation email but there may be any number of reasons why you did not receive one. If you call 1-800-653-8333 during regular business hours (EST), a representative will assist in getting another one sent to you.

Can I get your Web site to fill my whole screen?
This site is set at a fixed width of 1,000 pixels. If your screen resolution is set higher than the 800-pixel width, you will have extra space on either side of the Web pages.

How can I get your Web site to work better with my browser?
Make sure you are using the latest version Web browser. To download the latest version, visit Microsoft’s Internet Explorer for Windows or Mozilla’s Firefox for Windows or OS-X.

How do I submit a manuscript to DHP?
Writer's Guidelines.

Can I visit DHP and Our Daily Bread Ministries?
We would love for you to visit us at 3000 Kraft Ave. SE, Grand Rapids, MI 49512. To schedule a tour, you may call 616-942-6770 and ask to be directed to our tour coordinator. In order to get the most out of your tour, plan on coming between the hours of 8:30 a.m. and 3:00 p.m. Monday through Friday. We look forward to sharing the ministry with you!

Do I need to make an appointment to visit DHP?
As with any organization, there are meetings, schedules, and deadlines. To avoid being disappointed, it is best to call 616-942-6770 to give us advance notice of your visit.

Where is Discovery House Publishers located?
Our offices and bookstore are located within Our Daily Bread Ministries at 3000 Kraft Ave. SE, Grand Rapids, Michigan 49512.

What is included in Shipping and Processing?
You can find out more when you click on shipping policy.

What payment methods do you accept?
In the USA, we accept  PayPal, MasterCard, Visa, American Express, and Discover card. For details on how to pay for your order using check or money order, call 1-800-653-8333, weekdays between 8:30 a.m.- 10p.m. or on Saturdays, 9:00 a.m. -5:00 p.m.

Is it safe to enter my credit card number online?
Your security is of the utmost importance, that's why Discovery House employs the latest in 128-bit security technology to assure that your private information is safe. Our security certificates are verified through Equifax—a leading source for online protection. 

What happens to my name and address?
You've trusted us with your personal data and we take that trust very seriously. Your name, address, or any other private information is never rented to anyone outside the Our Daily Bread Ministries family of ministries.

How is Discovery House Publishers incorporated?
Discovery House was established in 1987 as a 501 (c) 3 not-for-profit organization. A portion of your purchase goes to further the spread of God's Word in developing nations.